Don’t panic, accidents happen. Call us on 01772 685949 or email rentalbookings@prestoncm.co.uk and advise us of the issue so that we can try and rectify the problem or arrange for repair on your return.
Frequently Asked Questions
Vehicle insurance and breakdown cover is included. This does not cover your personal items or luggage.
We will provide a full handover upon collection.
The motorhome is provided with a range of crockery, cutlery and utensils for you to use. You will need to provide your own bedding such as pillows and sleeping bags, towels, TV, although these can be provided at an additional cost.
Inventory List;
- Cutlery
- Glasses
- Dinner plates
- Bowls
- Cups
- Small plates
- Cutting knife set
- Scissors
- Frying spatula
- Corkscrew
- Can opener
- Chopping board
- Saucepan
- Frying pan
- Kettle
- Dustpan and brush
- Toilet chemicals
- Gas bottle (1 x full)
- Level blocks
- First aid kit
- Warning triangle
- Bulb and fuse kit
- Fire extinguisher
- Fire blanket
- Spare water pump
- High visibility jacket
UK:
- Your full driving licence
- As we will require confirmation of your endorsements or lack of we will need to access your online DVLA record. This can be done with the use of your National Insurance number via this link: https://www.gov.uk/view-driving-licence Once you have logged in, please select the “Share your licence information” option and select “Create a code”. This code is valid for 21 days and must be brought with you on the day of collection or alternatively you can email this through to us beforehand.
- You must provide a total of 2 proofs of address from the the following: 1x primary proof of address + 1x secondary proof of address OR 2x primary proof of address. See below for document criteria.
Key document criteria: –
Primary Proof of Address – Electricity – Water – Gas – Broadband/Landline (Including Sky/Virgin/BT) – Council tax – TV licence – Bank Statement – Credit card bill / statement – Mortgage statement – Polling card – HMRC self-assessment / tax credit / DWP
Secondary Proof of Address – Student loan – Shotgun licence – Payslip – Mobile Phone Bills – Pension letters – Car Finance Statement – Loan Statement – Property deed
All proofs of address must be dated within 90 days of the hire date. The address and name on your licence must match both documents.
What is declined– Any document relating to insurance and any document that does not meet the above mentioned criteria – please contact us if you are unsure. (Further criteria may apply – please review the most recent documentation issued by insurers)
Overseas:
- Two proofs of address – see the criteria above.
- Your full driving licence issued by your country of residence OR your international driving licence if you’re driving licence is written in a different language to English.
- A copy of your UK campsite reservation confirmation.
Viewing availability is limited, as our vehicles are generally out on hire or undergoing valeting for their next hire. However, if you browse our models online you can enjoy 360 tours which will give you a full impression of the vehicles and their layouts.
Vehicles are available for collection from 2pm and must be returned by 9am. Early collection may be available dependent on the booking schedule- please call the office the day before collection to enquire if we can allocate an earlier time slot. Late returns will occur a late fee of £25 per hour.
The collection and drop off location is Preston Caravans and Motorhomes, Blackpool Road, Clifton, Preston, PR4 0XL.
Depending on the season, our minimum term of lease is 3-10 nights. Long term rental is available on request.
Smoking is strictly prohibited in all vehicles.
Anyone between the ages of 25-75 with 2 years driving experience and a clean licence (6 minor points). If you have previously been banned from driving, please call us and we can advise on whether our insurers will allow your hire.